Customer Reviews

Very swift service especially during lockdown.

So far the selective weed killer is doing its job.

Goods arrived on time and well packaged. Great company to deal with. Staff always polite and helpful on the phone.

Very pleased once again both with the company and the product. I bought this product last year and was so pleased with the results on both mine and my daughters lawns that I now would not use anything else.
I have been recommending Lawnsmith to my friends and family for the advice on line and your products.

Good products fast delivery

Lawnsmith always provide reliable advice and products that are excellent value. Goods arrived in time, as usual, well packed and with clear instructions. I have every confidence the product itself will be up to their usual standard.

Information on the website enabled us to check what we needed to do to sow a new lawn.
We measured and worked out our area and then read the advice on what type of lawn seed and fertiliser to order, and also how much of each to order..
Having decided what we needed, we put in our order, which arrived by courier within a few days.
It could not have been easier.

Everything about Lawnsmith is informative and helpful. Following their advice has led me to have the best lawn ever!

Good product, sturdy and effective to use provided the ground is not dried out and hard.
Received in the timescale stated. All parts there and intact.
Friendly delivery driver.
Good price, so all in all a successful purchase.

I have ordered a few items from lawnsmith and always found their products and service to be excellent.
Last autumn I used their winter lawn feed and I must say my grass is looking the best it ever has after winter. Just ordered additional lawn feed to ensure that the lawn looks as good all year.
Highly recommended.

Absolutely 100% satisfaction with the whole purchase and the product

Cannot fault it

Excellent service by Lawnsmith which I have been using now for a few years.
Thankyou.
👍

Fantastic products at a great price point. Very helpful and knowledgable staff. Very quick and prompt delivery. Thank you.

Very good and fast service, would certainly recommend!

if it's on the Lawnsmith website, it's recommended by the Lawnsmith and it's going to work. That's all you need to know, really. Great products, great advice, service is always good. So pleased I found the Lawnsmith's website and tried his products. It's made such a difference to what were some scruffy patches of grass that are now starting to look like proper lawns.

Very stifled thank you

First class service,quick delivery

Very prompt delivery and a most useful website to assist in selecting the correct products

I hope and sure the product is good but very upset by the customer feedback regarding my queries. Unfortunately, I am the customer which gives me the right to expect some basic answers to my questions. The person concerned I felt couldn't be bothered to address me directly and just kept telling me to look at the website as it was all there. Whilst I appreciate it was a busy time I do not see the point of having a customer service team if that is their attitude even if my questions seemed rather basic.

Excellent service as ever! I really like The Lawnsmith for the quality of his advice and the availability of products.

Communication great and seed arrived as advised. Not been able to use yet due to frost and lack of rain!

prompt delivery even in these uncertain times!

*****

Ordered 2 lots of seeds on advice from sales. First class customer care service and delivery service was quick.
Cannot comment on grass seeds, as only sowed them today.

Excelent product and service.

Used this product in spring and summer for the last few years. After about 10 days it really brings the grass to life,in spring (right now) it appears really lush and green.I want something that doesn't impact on wildlife/insects and I think this product ticks that box.

The ordering was straightforward and the delivery very soon after. First time of using Lawnsmith and if appropriate would use them again.

Prompt delivery.I have used the goggles and gloves and found them to be of satisfactory quality. I
have not used the sprinkler bar yet but I have noticed that it is somewhat flimsy for the price but it should do the job I intended it to do ie sprinkle ferrous sulphate on my lawn.

The Hollow Tiner is sturdy and I believe value for money.

Easy to order the product I wanted and it was delivered promptly. Will use Lawnsmith again.

I can't see you could improve on your ordering service. My choice of product was made more reassuring because I could ask for advice first from one of your team.

The product arrived quickly
I haven't put it on the lawn yet but I used this product last year and it made a startling difference to my lawn
I am sure it will do the same again this year
Can really recommend Lawnsmith

Put it down two weeks ago in its granular form and there it still is sitting on the ground. My question is how can that can it help as a starter for new grass seed ?

this last transaction was very good. A previous one, not so, someone did not read the instructions very carefully.
All other purchases have been easy.

As a small business i have always used your products. I just love it when the owners and visitors of the gardens comment on how lovely the lawns look.... like green velvet was one such compliment. For the clients apprehensive of spending money on their tired, yellow, sparse lawns it does not take long to convince them that it is money well spent when they are rewarded by the lush green lawns after treatment and they positively lap up all the compliments . I get excellent products and customer service from Lawnsmith. I wound not use anything else. ***.

The order was well packaged and with some very helpful guidance about using the products. It was sent much quicker than I had anticipated especially as delivery was to Jersey. I now have to wait for the temperature to rise a bit to see if it delivers the magic. would definitely recommend based on experience so far and a great range of products and guidance.

Placed order for several items and they turned up on time. There was a slight fault on one item but this was resolved very quickly and efficiently by the customer care person so I would shop again with confidence with Lawnsmith

Satisfied.

Quick service order arrived as placed

I ordered 20kg of shade resistant grass seed. It arrived promptly, pcked n a clean intact dry sack. I couldn't use the seed at the time - too cold and wet -but have started sowing it now. When i opened the bag, the seed was bone dry, no smell of fustiness that you can get with badly bagged/stored seed. I'm hoping that it comes up - lot will depend on the anti-bird/pigeon measures!! But from what i have seen i would buy here again. Ill update when the seed germinates.

Well, hard to say as the weather has not been condusive to grass growing. A cold & dry march/April at the time of writing. Sown, fertilised & watered as instructed recently but nothing to show so far. Scarifier is good but hard work to get thick infections of moss out which is fair enough. Then I see Aldi are doing an electric version for just under £*** more. Jury is out so far but any recommendations welcome. Contact me in August maybe.