We pride ourselves on our genuine customer reviews and are extremely grateful to those who take the time to comment. The reviews shown are 100% independent reviews as provided by eKomi.
8,644
Independent customer reviews
eKomi
(8,644 reviews)
Very satisfied all round with the ordering process and product. Have already recommended Lawnsmith on several occasions
Delivered on time
Good selection of products and fast delivery
Quick, efficient service. Excellent products
Great service
Really useful lawn care guidance and source of appropriate fertilizers etc
Really satisfied and order arrived in good order.
I am extremely satisfied with all aspects of doing business with you, your pricing is very good value for the products you supply your ordering process couldn't be simpler. Dispatch and delivery have always been on time the packages arrive in good order and the products speak for themselves unto writing this I am ecstatic with the service, cant see how you could improve but hey Im sure your sales, marketing and tech guys & gals will do their best to do so.
Keep up the excellent work.
Keep up the excellent work.
Good products, great advice and good delivery. My lawn has improved exponentially due to Lawnsmith.
I highly recommend.
I highly recommend.
I have been ordering from Lawnsmith for a number of years, their service is excellent. Additionally their very helpful videos are a boon to all gardeners.
Definitely my go to for all things lawn. Brilliant company. 👏
First Class service
Prompt delivery no problems
The website and the ordering was very easy with emailed confirmation, all great. Delivery turned up and was nice and prompt. Unfortunately the bag of fertiliser had been packed with a big split in it, there was approximately 25% missing by the time I received it. I didn’t complain when I received it, I just won’t use them again.
I’m sorry you have some damage. The procedure we follow for damage found in the warehouse is that the damaged item is put in a large tub and a good replacement bag is then picked. This is because trying to pack a split bag causes a lot of mess for us, particularly if you don’t tape up the split first, which is then usually followed by a complaint email from the customer and the sending of replacement goods at extra cost to ourselves. It is therefore not worth trying to slip this past a customer in the hope they will not notice.
The alternative damage scenario is in transportation: the box is loaded on to a van here, unloaded at the depot, moved, loaded on to a conveyor, then on to a truck, offloaded at the hub, moved, loaded on to another conveyor, reloaded on to a truck to the delivering depot, offloaded again, moved and then re-loaded on its way to you. Quite a few opportunities for damage for which we apologise. Please contact our customer support team if you would like our help.
The alternative damage scenario is in transportation: the box is loaded on to a van here, unloaded at the depot, moved, loaded on to a conveyor, then on to a truck, offloaded at the hub, moved, loaded on to another conveyor, reloaded on to a truck to the delivering depot, offloaded again, moved and then re-loaded on its way to you. Quite a few opportunities for damage for which we apologise. Please contact our customer support team if you would like our help.
Always a prompt delivery, great products
Very satisfied & yes I’ve already recommended some of our friends
Amazing! Would and have recco’d to others in a heartbeat. Great service/price/website/advice
Would highly reccomend, fast and efficient service
Advice is excellent, products work as advised and customer service is spot on. 5* lawn thanks to these folks.
Excellent product and fast delivery
Only critique is with the courier…the item was apparently attempted delivery on the date set though nobody in the house was alerted to a delivery… delivery reset for following Monday but turned up the following day so delivery is a bit if a mystery
Dear Stephen
Anytime you have an issue with the carrier and want us to intervene then please email us
Thanks for your business
Anytime you have an issue with the carrier and want us to intervene then please email us
Thanks for your business
Bought Yucca Wetta wetting agent after seeing some positive comments online, and I am VERY impressed with the results. I had a couple of very dry patches on my lawn, and they're now pretty much fixed after just three applications over the period of a few weeks. I would thoroughly recommend the product,
Decent products, decent price, decent service. All good and I'll be back again in the autumn for more.
Now I've said all the nice stuff and am just writing more words to that this silly feedback website thinks I've said enough. It's ridicilous isn't is. No longer is "Good", good enough, you have to write war and peace. It's not like buying some fertiliser is a life changing experience is it - it takes longer to write a review than it does to buy the damn stuff.
Now I've said all the nice stuff and am just writing more words to that this silly feedback website thinks I've said enough. It's ridicilous isn't is. No longer is "Good", good enough, you have to write war and peace. It's not like buying some fertiliser is a life changing experience is it - it takes longer to write a review than it does to buy the damn stuff.
Lawnsmith provides a first class service together with first class garden products. Futhermore their web site provides clear advice and instructions.
Overall I have no hesitation in recommending Lawnsmiith.
Overall I have no hesitation in recommending Lawnsmiith.
I emailed *** for advice on my lawn, he came back straight away with fantastic advice with what to buy from you, which I did.
Ordering process was easy and delivery was very speedy.
Many thanks to ***.
Kind Regards
***
Excellent service and products.
Order procedure was very straight forward and delivery of the goods on time.
Delivery was prompt & efficient & also as advised
GOOD WIDE PRODUCT INFO ON SITE -EASY SELECTION
PRODUCT QUALITY EXCELENT AND PACKAGED PROFESSIONALLY
DELIVERED ON TIME
PRODUCT QUALITY EXCELENT AND PACKAGED PROFESSIONALLY
DELIVERED ON TIME
Order was dealt with promptly and efficiently. This is my second order with Lawnsmith and I will use them again.
The monthly lawn advice is brilliant for novice in lawn care like myself
Great products which produce wonderful results
Great products which produce wonderful results
Having used Lawnsmith now for over three years I have found the service to be excellent. I have never been disappointed with the products or the delivery process and could find nothing of which I would be critical. Well Done!
All I can say is the customer care given by this business is second to none
Extremely satisfied with Lawnsmith and Lawnsmith products.
Have recommended Lawnsmith to others..
Spring and Summer fertiliser does a great job.
Have recommended Lawnsmith to others..
Spring and Summer fertiliser does a great job.
Great service
Top dressed the seed around three weeks ago to my existing lawn and It has taken very well after much watering in the hot weather.
The system of ordering and delivery was great.
My only draw back would be that the smallest amount that can be bought is 2kg.
Ikg size would be welcome for stand by repairs to lawn.
Many thanks
J.F.S.
The system of ordering and delivery was great.
My only draw back would be that the smallest amount that can be bought is 2kg.
Ikg size would be welcome for stand by repairs to lawn.
Many thanks
J.F.S.
Really good lawnfeed. We will be re-ordering. Very fast delivery.
Excellent fertiliser keeps lawn looking green & in great condition in the hot summer . 👍
First class
100% satisfied.