Lawn Care Experts

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Customer Reviews

We pride ourselves on our genuine customer reviews and are extremely grateful to those who take the time to comment.

Displaying: 1 to 80 of 4990

Peter Rule

by on 2020-04-05

My extensive order was delivered promptly and was of excellent quality, as advertised and expected. One minor issue was addressed and resolved quickly to my satisfaction which is a meaningful measure of an efficient and concerned company. I will order again.
My extensive order was delivered promptly and was of excellent quality, as advertised and expected. One minor issue was addressed and resolved quickly to my satisfaction which is a meaningful measure of an efficient and concerned company. I will order again.

Rated 5 out of 5

Zoe  Webb

by on 2020-04-04

Lawnsmith have always delivered quickly & accurately with lots of useful information on their site. Recently a bag had split on delivery, a phone call & a couple of days later an airtight container & replacement quantity arrived despite me saying I had lost very little. Great customer service.
Lawnsmith have always delivered quickly & accurately with lots of useful information on their site. Recently a bag had split on delivery, a phone call & a couple of days later an airtight container & replacement quantity arrived despite me saying I had lost very little. Great customer service.

Rated 5 out of 5

Roger Coopland

by on 2020-04-04

Product and service excellent. Thanks very much.
Product and service excellent. Thanks very much.

Rated 5 out of 5

Paul Hart

by on 2020-04-04

Efficient. Everything to plan.
Efficient. Everything to plan.

Rated 4 out of 5

David Appleby

by on 2020-04-04

Good stuff with excellent service
Good stuff with excellent service

Rated 5 out of 5

Paul Coode-Bate

by on 2020-04-04

Good communication,and good products.
Fast delivery.
Good communication,and good products.
Fast delivery.

Rated 5 out of 5

Andrew Seears

by on 2020-04-04

Excellent advice and a good range of products delivered in good time.
Excellent advice and a good range of products delivered in good time.

Rated 5 out of 5

Ian Clarke

by on 2020-04-04

Back in 2014 my best mate recommended Lawnsmith - he and another guy from work had found the site and were competing for the best lawn. I started looking at the videos then and then bought the fertilisers and moss killer / plus scarifier and broadcast spreader....end result, I made a mediocre 1/3rd acre lawn in deepest Norfolk very healthy and green.
Fast forward to 2020, life has changed and I’m in a new build in Alton with that typical new build lawn. In time I know if needs removal, cultivation and re seeding but for now aerating and fertilising with ‘Spring/Summer for clay’ is giving my new neighbours green grass envy...so obviously I’ve shared the Lawnsmith secret!
Thanks guys!!
Back in 2014 my best mate recommended Lawnsmith - he and another guy from work had found the site and were competing for the best lawn. I started looking at the videos then and then bought the fertilisers and moss killer / plus scarifier and broadcast spreader....end result, I made a mediocre 1/3rd acre lawn in deepest Norfolk very healthy and green.
Fast forward to 2020, life has changed and I’m in a new build in Alton with that typical new build lawn. In time I know if needs removal, cultivation and re seeding but for now aerating and fertilising with ‘Spring/Summer for clay’ is giving my new neighbours green grass envy...so obviously I’ve shared the Lawnsmith secret!
Thanks guys!!

Rated 5 out of 5

Matthew Tennant

by on 2020-04-03

Goods arrived promptly and were well packaged. Only time will tell if they are any good!
Goods arrived promptly and were well packaged. Only time will tell if they are any good!

Rated 4 out of 5

Richard Jackson

by on 2020-04-03

Excellent advice and service along with good value quality products . Thank you
Excellent advice and service along with good value quality products . Thank you

Rated 5 out of 5

Archie MacLaren

by on 2020-04-03

Superb as it is. Great product - ferrous sulphate. Easy to understand method and rates of application. No problem in my recommendation to others.
Superb as it is. Great product - ferrous sulphate. Easy to understand method and rates of application. No problem in my recommendation to others.

Rated 5 out of 5

george mcculloch

by on 2020-04-03

5 star all round excellent service including product. The lawn looking good already cheers.
5 star all round excellent service including product. The lawn looking good already cheers.

Rated 5 out of 5

Kevin Bartlett

by on 2020-04-02

none from what I can see, everything is delivered on time and I have friends who regularly now shop with you or visit the website for the great advice on there.
none from what I can see, everything is delivered on time and I have friends who regularly now shop with you or visit the website for the great advice on there.

Rated 5 out of 5

Andy Mitchell

by on 2020-04-02

Great products and lawn care videos - however, I found the mixing of ferrous sulphate quantities when using a 10 litre watering can rather confusing. Perhaps have a mixing chart on the website with pictures of concentration effects on moss.
Great products and lawn care videos - however, I found the mixing of ferrous sulphate quantities when using a 10 litre watering can rather confusing. Perhaps have a mixing chart on the website with pictures of concentration effects on moss.

Rated 4 out of 5

Jordan Barradell

by on 2020-04-02

A first class service from ordering to delivery.

I have never had any problems with my orders so I can’t comment on their customer support but if it is as good as the website, the ordering procedure and the delivery, it’s sure to be professional.
Thanks Lawnsmith!
A first class service from ordering to delivery.

I have never had any problems with my orders so I can’t comment on their customer support but if it is as good as the website, the ordering procedure and the delivery, it’s sure to be professional.
Thanks Lawnsmith!

Rated 5 out of 5

ROGER MORRIS

by on 2020-04-02

first class service from ordering to delivery thank you.
first class service from ordering to delivery thank you.

Rated 5 out of 5

Stephen Lowthian

by on 2020-04-02

Very good website and ordering easy. Delivery and packaging excellent. Great products for lawn maintenance.
Very good website and ordering easy. Delivery and packaging excellent. Great products for lawn maintenance.

Rated 5 out of 5

Marnoch Reid

by on 2020-04-02

I have used the service for a number of years and have always found it to be first class. Items ordered arrive well packed and in good condition. I would have no hesitation in recommending Lawnsmith to anyone old hand or new gardener.
I have used the service for a number of years and have always found it to be first class. Items ordered arrive well packed and in good condition. I would have no hesitation in recommending Lawnsmith to anyone old hand or new gardener.

Rated 5 out of 5

Richard Steff

by on 2020-04-02

Product arrived promptly. Difficult to rate the product as it’s lawn care and weather has held back use.
Product arrived promptly. Difficult to rate the product as it’s lawn care and weather has held back use.

Rated 4 out of 5

Mike Shovelton

by on 2020-04-02

easy to deal with. Good instructional videos on website
easy to deal with. Good instructional videos on website

Rated 5 out of 5

Andrew Buley

by on 2020-04-02

The order process worked well and the product delivered matches expectations as indicated by the online video.
The order process worked well and the product delivered matches expectations as indicated by the online video.

Rated 5 out of 5

Ian Ring

by on 2020-04-02

Order was smooth and communication was excellent. The level of information and expertise is wonderful. Great experience and highly recommended.
Order was smooth and communication was excellent. The level of information and expertise is wonderful. Great experience and highly recommended.

Rated 5 out of 5

Hugh Toner

by on 2020-04-02

Great advice and guidance videos to go with the products I ordered
Products arrived promptly and I am confident our lawn will be very much improved with the input and eco safe moss kill and other materials I got
Will happily use Lawnsmith from now on
Great advice and guidance videos to go with the products I ordered
Products arrived promptly and I am confident our lawn will be very much improved with the input and eco safe moss kill and other materials I got
Will happily use Lawnsmith from now on

Rated 5 out of 5

kevin butt

by on 2020-04-02

Completely happy with the services
You’re lawn products are the best
Thank you
Completely happy with the services
You’re lawn products are the best
Thank you

Rated 5 out of 5

Mike Vernon

by on 2020-04-01

I purchased the backpack sprayer and I am very pleased with the quality. In theory I can now spray the lawn in about 30 minutes, in practice it takes about 4 hours to become familiar with the kit and the process and making the pointy sticks etc. My only criticism is it took me three tries to figure out which way the blue nozzle should point relative to the bend and which way the bend should point relative to the handle and whether the pressure regulator should be on red or green!. An extra sheet of paper with an idiots guide would be useful.
I purchased the backpack sprayer and I am very pleased with the quality. In theory I can now spray the lawn in about 30 minutes, in practice it takes about 4 hours to become familiar with the kit and the process and making the pointy sticks etc. My only criticism is it took me three tries to figure out which way the blue nozzle should point relative to the bend and which way the bend should point relative to the handle and whether the pressure regulator should be on red or green!. An extra sheet of paper with an idiots guide would be useful.

Rated 5 out of 5

David Pomphrey

by on 2020-04-01

Good range of specialised products. Easy to order and delivery very prompt.
Good range of specialised products. Easy to order and delivery very prompt.

Rated 5 out of 5

Adrian Matthew West

by on 2020-04-01

Excellent advice and speedy service
Excellent advice and speedy service

Rated 5 out of 5

Albert Oldbury

by on 2020-04-01

I found site with its advic and range of produces informative.
I found site with its advic and range of produces informative.

Rated 5 out of 5

Alister Green

by on 2020-04-01

Good prompt service.
Good prompt service.

Rated 4 out of 5

Len Angus

by on 2020-04-01

When ordering grass seed your website gives a wide choice and information regarding soils, etc than most others.

Last year we received lots of compliments about how good the front lawn looked!
When ordering grass seed your website gives a wide choice and information regarding soils, etc than most others.

Last year we received lots of compliments about how good the front lawn looked!

Rated 5 out of 5

Mike Snell

by on 2020-04-01

Very informative web site and good products.
Very informative web site and good products.

Rated 5 out of 5

Clive Jackson

by on 2020-03-31

All items ordered were received promptly.
All items ordered were received promptly.

Rated 5 out of 5

George Mansell

by on 2020-03-31

No improvements required. Excellent product and excellent advice. Thank you. My lawn makes friends jealous though perhaps they won’t see much of it this year.
Kind regards
***
No improvements required. Excellent product and excellent advice. Thank you. My lawn makes friends jealous though perhaps they won’t see much of it this year.
Kind regards
***

Rated 5 out of 5

Alan Ross

by on 2020-03-31

Order procedure works fine and I would recommend the Lawnsmith.Do you have any tips on how to loosen up
compacted clay soil which I am finding hard to spike with a hollow timed aerate or a garden fork ?
Order procedure works fine and I would recommend the Lawnsmith.Do you have any tips on how to loosen up
compacted clay soil which I am finding hard to spike with a hollow timed aerate or a garden fork ?

Rated 5 out of 5

steve baker

by on 2020-03-31

good service thanks
good service thanks

Rated 5 out of 5

Gordon Lounsbach

by on 2020-03-31

As usual Lawnsmith online guidance and associated product ranges are excellent hence the five star rating.However, having received an email message from your chosen carrier DPD that my order would be delivered Monday 30th March I duly waited in all day only to be disappointed that yet again DPD failed to honour its undertaking I emailed them to enquire why no delivery and the has so far been ignored.
If Lawnsmith do not in future provide an alternative courier to DPD then regrettably there will be no further orders. Thank you.
As usual Lawnsmith online guidance and associated product ranges are excellent hence the five star rating.However, having received an email message from your chosen carrier DPD that my order would be delivered Monday 30th March I duly waited in all day only to be disappointed that yet again DPD failed to honour its undertaking I emailed them to enquire why no delivery and the has so far been ignored.
If Lawnsmith do not in future provide an alternative courier to DPD then regrettably there will be no further orders. Thank you.

Rated 4 out of 5

Diane Sigsworth

by on 2020-03-31

Fully satisfied with all aspects of the order procedure. I particularly appreciate the seasonal lawn guidance. It provides a useful reminder.
Fully satisfied with all aspects of the order procedure. I particularly appreciate the seasonal lawn guidance. It provides a useful reminder.

Rated 5 out of 5

Kevin Aspinall

by on 2020-03-31

Completely satisfied with the service.
Completely satisfied with the service.

Rated 5 out of 5

Roy Oakes

by on 2020-03-31

Excellent service as always!
Excellent service as always!

Rated 5 out of 5

Peter G Walker

by on 2020-03-31

Good products and reliable service as ever
Good products and reliable service as ever

Rated 5 out of 5

Keith Ridgway

by on 2020-03-27

Products are first class. A simple process to order and delivery is prompt. Good communication. Sorry, can't find a fault.
Products are first class. A simple process to order and delivery is prompt. Good communication. Sorry, can't find a fault.

Rated 5 out of 5

Tom Coxon

by on 2020-03-27

I found Lawnsmith a few years ago when looking for advice on improving my lawns. Since then I have purchased spring and autumn fertiliser, grass seed and a garden sprayer.

The service products and equipment have all been excellent and the vast amount of advice on lawn maintenance is quite simply outstanding. I will certainly continue to purchase their products and follow their advice.
I found Lawnsmith a few years ago when looking for advice on improving my lawns. Since then I have purchased spring and autumn fertiliser, grass seed and a garden sprayer.

The service products and equipment have all been excellent and the vast amount of advice on lawn maintenance is quite simply outstanding. I will certainly continue to purchase their products and follow their advice.

Rated 5 out of 5

GORDON CHAMBERS

by on 2020-03-26

The guidance on the Lawnsmith website is really helpful and as a result after the first time of using a treatment last spring/summer I quickly received compliments from several people including two neighbours who decided to order a treatment for their lawns too. Having followed this with the autumn winter treatment I am particularly delighted that a shady area which normally looks like a bed of moss is actually still looking like a healthy lawn! My neighbours and I have now ordered and received our next treatment and are looking forward to healthy green lawns once again this year.
The guidance on the Lawnsmith website is really helpful and as a result after the first time of using a treatment last spring/summer I quickly received compliments from several people including two neighbours who decided to order a treatment for their lawns too. Having followed this with the autumn winter treatment I am particularly delighted that a shady area which normally looks like a bed of moss is actually still looking like a healthy lawn! My neighbours and I have now ordered and received our next treatment and are looking forward to healthy green lawns once again this year.

Rated 5 out of 5

Steve Davis

by on 2020-03-26

I think your website is pretty comprehensive with its advice and recommendations, so do not see any need to change
I think your website is pretty comprehensive with its advice and recommendations, so do not see any need to change

Rated 5 out of 5

Ben Davis

by on 2020-03-26

Excellent and informative guidance
Excellent and informative guidance

Rated 5 out of 5

Paul Robinson

by on 2020-03-26

Lawnsmith is an excellent resource for information. All the products I’ve had have been good over the years. I’ve just used their ferrous sulphate on the grass and it greened up within 24 hours - much more soluble than the stuff I’ve bought on *** before too. Top website. Thanks!
Lawnsmith is an excellent resource for information. All the products I’ve had have been good over the years. I’ve just used their ferrous sulphate on the grass and it greened up within 24 hours - much more soluble than the stuff I’ve bought on *** before too. Top website. Thanks!

Rated 5 out of 5

Tim Poole

by on 2020-03-26

Would certainly recommend to anyone.
Would certainly recommend to anyone.

Rated 5 out of 5

Paul Burden

by on 2020-03-26

Excellent service
Excellent service

Rated 5 out of 5

Neil McLennan

by on 2020-03-26

The order procedure was very simple and straightforward and your website is clear on the items I need.
The order procedure was very simple and straightforward and your website is clear on the items I need.

Rated 5 out of 5

Mike Hobbs

by on 2020-03-26

Excellent products and service
Excellent products and service

Rated 5 out of 5

Robert Morrison

by on 2020-03-25

Very informative and helpful for an amatuer lawn keeper.
Very informative and helpful for an amatuer lawn keeper.

Rated 5 out of 5

Audrey Breese

by on 2020-03-25

Lawnsmith - you are just amazing and I am so grateful I found your website. It's just packed with helpful,clear advice. I have learnt such a lot and now I have confidence to care for my lawn properly. Any questions I just click on to lawnsmith! A huge thank you.

Very satisfied customer

***

PS yes I would recommend you to others ***
Lawnsmith - you are just amazing and I am so grateful I found your website. It's just packed with helpful,clear advice. I have learnt such a lot and now I have confidence to care for my lawn properly. Any questions I just click on to lawnsmith! A huge thank you.

Very satisfied customer

***

PS yes I would recommend you to others ***

Rated 5 out of 5

PHILIP SMITH

by on 2020-03-25

Excellent product quality,the winter treatment has made the lawn get off to a good start for spring with no signs of moss.
Next month ready to apply the spring treatment just
purchased from you.
Many thanks for your excellent service.
Excellent product quality,the winter treatment has made the lawn get off to a good start for spring with no signs of moss.
Next month ready to apply the spring treatment just
purchased from you.
Many thanks for your excellent service.

Rated 5 out of 5

john moore

by on 2020-03-24

Good communication and speedy delivery.
Lawn looks great following the application
Good communication and speedy delivery.
Lawn looks great following the application

Rated 5 out of 5

George Fox

by on 2020-03-24

Clear and concise website.Order delivered promptly.
Would definitely recommend Lawnsmith.
Clear and concise website.Order delivered promptly.
Would definitely recommend Lawnsmith.

Rated 5 out of 5

Aaron Beattie

by on 2020-03-24

Great speedy service. No problems whatsoever with choice, selection and delivery.
Great speedy service. No problems whatsoever with choice, selection and delivery.

Rated 5 out of 5

Gerald P

by on 2020-03-24

Haven't used the seed yet but the delivery was spot on as usual. Thanks.
Haven't used the seed yet but the delivery was spot on as usual. Thanks.

Rated 5 out of 5

Rob Harbour

by on 2020-03-24

Found it very easy to order and many helpful guides to make sure I ordered what I needed, I had a small problem with the delivery that was dealt with very quickly great customer service will be sure to use again.
Found it very easy to order and many helpful guides to make sure I ordered what I needed, I had a small problem with the delivery that was dealt with very quickly great customer service will be sure to use again.

Rated 5 out of 5

Hamish Cameron Blackie

by on 2020-03-24

helpful website and easy shopping experience. Perfect
helpful website and easy shopping experience. Perfect

Rated 5 out of 5

william mcilwaine

by on 2020-03-24

Excellent service. I would highly recommend Lawn smith.

***
Excellent service. I would highly recommend Lawn smith.

***

Rated 5 out of 5

Elizabeth Boxwell

by on 2020-03-24

My ferrous sulphate order arrived promptly.I had no difficulty ordering and my lawn is looking. much better,
Thank you
My ferrous sulphate order arrived promptly.I had no difficulty ordering and my lawn is looking. much better,
Thank you

Rated 5 out of 5

Michael Farrant

by on 2020-03-24

I think that their products are great. Will continue to use them all summer.
I think that their products are great. Will continue to use them all summer.

Rated 5 out of 5

Archie MacLaren

by on 2020-03-23

Totally satisfied. Excellent service. Great product and clear instructions for use including application rates.
Totally satisfied. Excellent service. Great product and clear instructions for use including application rates.

Rated 5 out of 5

Mark Wilcox

by on 2020-03-23

Excellent service and good quality products as always. Quick delivery, would definitely recommend to anyone
Excellent service and good quality products as always. Quick delivery, would definitely recommend to anyone

Rated 5 out of 5

Amanda Mullowney

by on 2020-03-23

Very helpful advice and recommendations for choice of grass to suit my soil, order of work and products.
Very helpful advice and recommendations for choice of grass to suit my soil, order of work and products.

Rated 5 out of 5

David Hughes

by on 2020-03-23

Lawnsmith is a sound, comprehensive organisation always providing clear advice and offering good products.

No criticisms.
Lawnsmith is a sound, comprehensive organisation always providing clear advice and offering good products.

No criticisms.

Rated 5 out of 5

Ian Bunting

by on 2020-03-23

Very good service will use afain
Very good service will use afain

Rated 5 out of 5

Ethna Spindley

by on 2020-03-23

I ordered Ferrous Suphate, it arrived quickly and in good condition.
However, I am useless at working out dilutions etc so emailed to ask for advice. I did receive well intentioned advice but it reminded me of my maths teacher at school, (not a good memory at all).
Is there any way the instructions could be simplified for those of us who freeze at the thought of working out square meters etc.
ps I am actually quite intelligent but maths&128579;&128553;&129402;
I ordered Ferrous Suphate, it arrived quickly and in good condition.
However, I am useless at working out dilutions etc so emailed to ask for advice. I did receive well intentioned advice but it reminded me of my maths teacher at school, (not a good memory at all).
Is there any way the instructions could be simplified for those of us who freeze at the thought of working out square meters etc.
ps I am actually quite intelligent but maths&128579;&128553;&129402;

Rated 4 out of 5

Graham Robinson

by on 2020-03-23

Everything 1st class, info very usefull
Everything 1st class, info very usefull

Rated 5 out of 5

James Kington

by on 2020-03-20

It's a comprehensive service. My garden is west facing but high fences , trees and wet so have been trying for years to get something of a lawn. The team confirmed what I can do but have to accept what best can be achieved. The moss has been sprayed and will be raked soon, new shady seed will be sown and a regular cut and SPiKE should see this develop this summer. I hope to be able to report success in the autumn . Thanks
It's a comprehensive service. My garden is west facing but high fences , trees and wet so have been trying for years to get something of a lawn. The team confirmed what I can do but have to accept what best can be achieved. The moss has been sprayed and will be raked soon, new shady seed will be sown and a regular cut and SPiKE should see this develop this summer. I hope to be able to report success in the autumn . Thanks

Rated 5 out of 5

F  Gordon

by on 2020-03-20

Very Prompt and efficient service,
Ikewise advice from relevant staff. Really useful
Very Prompt and efficient service,
Ikewise advice from relevant staff. Really useful

Rated 5 out of 5

Ian McLintock

by on 2020-03-18

Easy to order and fast delivery with products that by experience work better than products from any where else.
Easy to order and fast delivery with products that by experience work better than products from any where else.

Rated 5 out of 5

Max Rathmell

by on 2020-03-18

Very satisfied and pleased with minimal packaging. i.e.none.
Very satisfied and pleased with minimal packaging. i.e.none.

Rated 5 out of 5

Yogesh Rawal

by on 2020-03-18

my order was processed quickly and was completely satisfied with the online service
my order was processed quickly and was completely satisfied with the online service

Rated 5 out of 5

William Wild

by on 2020-03-18

Fast service, excellent product and the use of a reliable delivery service.

Fast service, excellent product and the use of a reliable delivery service.

Rated 5 out of 5

Tim Bradshaw

by on 2020-03-17

This was the first time I have used their services and was very impressed with the easy website and then ordering process. Really fast service and would highly recommend, thank you.
This was the first time I have used their services and was very impressed with the easy website and then ordering process. Really fast service and would highly recommend, thank you.

Rated 5 out of 5

Rex Smith

by on 2020-03-17

Drawn in by the very practical and helpful video advice, I found their service excellent. The fertilizer has been spread across the lawn and I now await the results!
Drawn in by the very practical and helpful video advice, I found their service excellent. The fertilizer has been spread across the lawn and I now await the results!

Rated 5 out of 5

Terry Pinchin

by on 2020-03-13

Always excellent products and service with really helpful advice and newsletters regularly on how to maximise quality of lawns. The best!
Always excellent products and service with really helpful advice and newsletters regularly on how to maximise quality of lawns. The best!

Rated 5 out of 5

Tim Dearing

by on 2020-03-12

Excellent advice and service
Excellent advice and service

Rated 5 out of 5

Neil Woodcock

by on 2020-03-12

The website was very good in describing the product and how it could meet my needs. I ordered and it delivered before the time committed..all great! I've used the product once and it does what i needed..
The website was very good in describing the product and how it could meet my needs. I ordered and it delivered before the time committed..all great! I've used the product once and it does what i needed..

Rated 5 out of 5

Lawnsmith Overall reviews of Lawnsmith at Ekomi 4.83 out of 5 based on 5034 ratings
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