We only delivery to United Kingdom and Republic of Ireland
For more detail please see 'Charges and destinations' at the bottom of the page.
It is your responsibility to ensure this is correct. Any re-directions of delivery due to errors will be charged.
The agreement between you and PayPal and ourselves and PayPal requires deliveries to be sent to the address you have registered in PayPal. This will overwrite any other address stored in your account. Therefore, if you need deliveries to go to any address other than those used in PayPal you will need to pay by card. If a delivery needs to be redirected because the address stored in PayPal is incorrect you may have another delivery charge. If goods are delivered to an incorrect address, and we are notified within 72 hours we will assist in having them retrieved but ultimately the responsibility lies with the purchaser to collect their order.
When will my order arrive?
We normally dispatch within 1 to 2 working days of your placing an order e.g. if you place an order on Monday it will normally go out on Tuesday and at the latest on Wednesday. Once dispatched delivery is next day but may vary due to destination and delivery method.
- Delivery is Monday to Friday 8am to 8pm excluding Bank Holidays.
- Delivery Charges are per delivery NOT per item.
- Presently we do not deliver outside of the UK and Republic of Ireland
Deliveries need to be signed for and our carrier DPD is authorised to leave goods with a close neighbour if you are out. If you want to take responsibility for your delivery being left safely at your address or with a named close neighbour or prevent goods being left with a neighbour then you can use the 'Leave Safe' instruction when you fill in your order details. This does not apply to Royal Mail.
Warning: Leave Safe is automated so do not leave any other messages. If you need to give other delivery instructions please use this email.
Drop Shops and Collection Points
These can be unreliable therefore we cannot accept reponsibility for goods that are delivered to 'drop shops' or collection points. If you arrange for your order to be sent to one then you become responsible for the delivery and collection of your order from the time you advise our carrier to make such a delivery.
Our Carrier Service
DPD Local is our main carrier who use 'Predict' to keep you informed of your delivery schedule. Once we dispatch your goods and on the day of delivery you will receive delivery information by text if you have given your mobile number and/or an email notification if you have given your email address. If you have given 'Leave Safe' instructions you should ignore requests for you to be in or to change your delivery schedule.
Charges and Destinations
Very small items by post - prices from £2.50 to £4.25 to any destination
DPD Local Parcel Carrier
All mainland England, Wales and most of Scotland - £5.45 flat rate
Scottish Highlands - see postcodes below - £11 for up to 19.5 kilos then increasing
Northern Ireland and Republic of Ireland - £10 for up to 24.5 kilos then increasing
Isle of Man, Isles of Scilly - £13.30 for up to 19.5 kilos then increasing
Channel Isles - £12.30 for up to 19.5 kilos then increasing
Isle of Wight - £13.00 for up to 19.5 kilos then increasing
Scottish Offshore - see postcodes below - £12.30 for up to 19.5 kilos then increasing
Highlands p/codes AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-40, PH18-26, PH30, PH31-41, PH49-50
Offshore p/codes HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA30, PA32-34, PA41-49, PA60-78, PH42-44, ZE1-3